Hi friends!
When railway budget was announced in the parliament most of the people were disappointed because no new train was added to railway and emphasis was given to cleanliness and effective services to passengers.
Last weekend I happened to visit my home town in Rajasthan by Kalka-Barmer express. It was so boring long rout taking almost 18-19 hours to arrive Jodhpur i.e. my home town.
I was really surprised to see neatness in the train. Proper sanitation in the train was made the top priority along with supply of fresh food as per your convenience and choice. There is not pantry car in Kalka-Barmer express and the meal is provided in the train at respective stations. We were given a visiting card for ordering the dinner of our choice which would be provided at our preferred time on next stations.
Generally a train is cleaned after arriving its last station but in this case train was being cleaned from time to time with proper hygiene. Inner atmosphere was quite refreshing. Even toilets were very clean.
The most important thing was to fill feed back form. I have never seen such feed back form in regular trains for seeking customer satisfaction. Even the complains were resolved within minutes. I was quite happy and feeling the change in the railways. There were the times when it was difficult to travel in the train due to unpleasant atmosphere. But now there is some improvement.
It was good to see clean platforms of coming station on this rout. Even the stations where the train doesn't stop, were free from garbage and wastes.
One thing that disappointed me was that the people on the platform and even in the trains were not so keen to maintain the place clean. They were throwing chips and chocolate wrappers, plastic bottles, disposable cups and plates here and there on the platform, in the train, even on the railway tracks.
The Clean India Mission can't be accomplished without support of the people of India. The Prime Minister can't clean the whole India alone! It's the responsibility of every citizen to make India clean. I have a humble request to all of you, please think clean, do clean and help our nation to make it clean!